Welcome to VisionTree, your personal health companion. At VisionTree, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our app.
1. Information We Collect
We collect only the information necessary to provide you with the best possible experience while using VisionTree. The types of information we collect include:
1.1 Personal Information
- Account Information: Name, email address, phone number, and other details you provide during registration or profile setup.
- Health Information: Medical prescriptions, medical reports, medication schedules, and health-related data you input into the app.
1.2 Automatically Collected Data
- Usage Data: Information about how you interact with the app, such as features used, session duration, and error logs.
- Device Information: Device type, operating system, IP address, and unique device identifiers.
- Location Data: Approximate location (if enabled) to assist with appointment booking or reminders.
1.3 Health Data from Third Parties
If you choose to sync VisionTree with third-party services (e.g., Apple Health), we may access health-related data such as step counts, sleep patterns, and activity levels.
2. How We Use Your Information
- To Provide Services: Enable features like appointment booking, prescription management, medical report storage, and medicine reminders.
- To Improve the App: Analyze usage patterns to enhance functionality, fix bugs, and develop new features.
- To Communicate: Send important updates, notifications, and promotional offers (if opted in).
- To Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
- With Your Consent: Only when you explicitly authorize us to share specific information.
- With Service Providers: Trusted partners who assist us in operating the app, conducting business, or servicing you (e.g., cloud storage providers).
- For Legal Reasons: To comply with applicable laws, regulations, or legal processes.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage.
- Regular security audits and updates to safeguard against vulnerabilities.
- Limited access to your data by authorized personnel only.
5. User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your account and associated data.
- Opt-Out: Withdraw consent for data collection or unsubscribe from marketing communications.
To exercise these rights, please contact us at support@visiontree.com.
6. Children’s Privacy
VisionTree is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: patientcare@visiontree.in
- Phone: +91 8143972923
- Address: Plot no 36, Main Road, opposite Kodanda Ramalayam Community hall, Revenue Colony, Vishalakshi Nagar, Visakhapatnam, Andhra Pradesh 530043, India